Returns & Exchanges
At LiberNovo, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't a perfect fit, you can return it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned home goods, we will process your refund to the original payment method within 5-7 business days.